Introduction

BNY is one of the largest banking investment companies in the world. With the increasing use of artificial intelligence in the banking industry, the company realized that it needed to develop a platform that would allow the entire staff to utilize the most advanced technologies.

Technology used

BNY is using OpenAI technology to achieve this goal. The Eliza platform was specifically developed to support the use of artificial intelligence within the bank.

Technical details

The Eliza platform uses OpenAI technology to build AI agents that can interact with clients and provide personalized solutions to their needs. The AI agents are designed to improve efficiency and client performance, increasing customer satisfaction and loyalty.

Practical implications

The use of the Eliza platform by BNY has numerous practical implications. Firstly, it enables the bank to offer more personalized services to its customers, increasing customer satisfaction and loyalty. Additionally, the AI-powered platform can help reduce costs and improve internal efficiency within the bank.

Conclusion

In summary, the use of OpenAI technology by BNY is an important step towards widespread adoption of artificial intelligence in the banking industry. The Eliza platform represents a innovative and flexible solution to support the use of artificial intelligence and offer personalized services to clients.