Munich-based startup Lytra has announced the completion of its pre-seed financing round, led by High-Tech Gründerfonds (HTGF) with participation from additional investors. ## Focus on after-sales service automation The main goal of this funding is to expand Lytra's AI-driven platform, designed for manufacturing service automation. Service operations represent a significant strategic opportunity for manufacturing companies, contributing substantially to revenue and offering higher margins than new equipment sales. ## Challenges and solutions Increasing machine complexity and rising customer expectations make effective service delivery crucial. Unlocking this long-term potential requires scalable processes and the efficient use of existing product and process knowledge, a challenge further intensified by ongoing skills shortages. Lytra addresses these needs with an industry-specific AI operating system. The platform integrates multiple AI agents that automate core service processes such as spare parts ordering, technician scheduling, and technical support. The system, integrated into customers’ IT environments, is operational from day one, enabling service teams to focus on complex cases while significantly reducing response times and operational workloads. ## Future outlook Lytra plans to use the new funding to further develop its platform and expand its customer base among mid-sized manufacturing companies in 2026, building on the results of its initial pilot projects.