Risotto Inc. has raised $10 million in seed funding, led by Bonfire Ventures, to enhance its artificial intelligence platform.

Focus on Automation

The company focuses on automating the management of help desk tickets, with the goal of reducing response times and improving operational efficiency. Risotto's technology is designed to autonomously analyze and resolve support requests, relieving the workload of support teams.

Market Context

Customer service automation is a growing area, with more and more companies looking for solutions to efficiently manage high volumes of requests. Artificial intelligence offers the possibility of personalizing responses and providing faster and more accurate support, helping to improve customer satisfaction and reduce operating costs.