TrustBank has implemented an AI-powered recommendation system to facilitate tax donations through the Furusato Nozei program. The solution, called Choice AI, was developed in collaboration with Recursive and leverages OpenAI models to provide personalized recommendations to donors.

Implementation Details

Choice AI is presented as a multi-agent system that guides donors through a large catalog of gift options, helping them find the ones that best suit their preferences. The goal is to simplify the gift discovery process and encourage participation in the Furusato Nozei program.

Context

AI-based recommendation systems are becoming increasingly popular in various sectors, from e-commerce to finance. The ability to personalize the user experience and provide targeted suggestions can lead to increased sales, greater customer satisfaction, and improved customer loyalty.