\n## Introduction
\nBBVA is working to make the banking sector more sustainable and innovative through its collaboration with OpenAI. The multi-year AI transformation program aims to improve customer service, reduce operational costs, and create a more personalized banking experience.
\n\n## Details
\n* ChatGPT Enterprise: an AI platform that uses machine learning to automate tasks and improve customer service quality.
* Machine Learning: a technology that enables machines to learn from data and improve performance over time.
* AI-native banking experience: a banking experience designed to leverage the full potential of machine learning.
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BBVA and OpenAI Collaborate to Transform Global Banking
Key Takeaway
BBVA is expanding its collaboration with OpenAI through a multi-year AI transformation program, implementing ChatGPT Enterprise for all 120,000 employees. The two companies will work together to develop AI solutions that enhance customer interactions, streamline operations, and build an AI-native banking experience.
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