Zopa Bank, the UK savings and lending digital bank, has reported its third consecutive year of profit. The bank reported pre-tax profits of £44.9m in 2025, up from £31.6m in 2024.
Growth and AI
The growth was primarily driven by its borrowing and savings products. Zopa also highlighted that more than 85 per cent of its staff were using AI tools in their everyday work, with a growing number of custom-internal GPTs speeding up tasks.
Success of "Biscuit" current account
In June last year, Zopa launched "Biscuit", its current account product, looking to take on challenger banks like Revolut and Starling, as well as traditional banks like Barclays and HSBC. The bank did not disclose specific customer numbers for the current account, but said take-up had “exceeded our expectations”. A Zopa spokesperson said it had onboarded hundreds of thousands of Biscuit customers, and was 40 per cent ahead of plan.
Customer base expansion
Zopa said its customer numbers grew to 1.7 million in 2025 across savings, lending and everyday banking, onboarding more than half a million gross new customers during the year. Deposits grew 17 per cent to £6.4 billion, while gross loans upped 23 per cent to £3.8bn.
Provisions for car finance
However, Zopa said it has set aside £7.9m in provision relating to the car finance mis-selling scandal.
💬 Comments (0)
🔒 Log in or register to comment on articles.
No comments yet. Be the first to comment!