In 2025, artificial intelligence (AI) dominated the tech landscape with rapid adoption of copilots across various platforms. However, in 2026, CIOs (Chief Information Officers) will adopt a more strategic approach, focusing on concrete and measurable outcomes. ## From Initial Enthusiasm to Concreteness After the initial phase of enthusiasm, it's time to assess what worked and what didn't. CIOs will focus on optimizing business processes, abandoning fragmented solutions in favor of end-to-end platforms. The goal is to improve organizational efficiency, not just add software features. ## Consolidation and Governance In 2026, there will be a simplification of technology estates, with a rationalization of stacks and a preference for vendors that offer interoperability. Governance will take center stage, with the integration of controls and privacy protocols from the very beginning of the design of intelligent systems. Low-code platforms will support this transition, allowing teams to develop and scale quickly without compromising oversight. ## From Prediction to Action AI must translate into concrete actions. An example is the Rotherham NHS Foundation Trust, where the integration of AI into workflows significantly improved the participation of at-risk patients. CIOs will require platforms that enable teams to act differently, preventing problems and improving outcomes. ## Value Proven, Not Assumed In 2026, it will be essential to demonstrate the real value of AI, replacing vague estimates with verifiable data. CIOs will need to align people, processes, and platforms, starting with detailed process mapping to identify inefficiencies and create smarter applications. The age of shiny objects is over: it's time for substance.