Scenario: Pharma/Validated Systems

FDA-Regulated, GxP-Compliant, and Validated Environments

> SCENARIO CONTEXT

Environment Characteristics:
Pharmaceutical, biotech, medical device, and clinical research organizations operating under FDA 21 CFR Part 11, EU GMP Annex 11, or equivalent Good Practice (GxP) regulations. Systems require validation, change control, and audit trails for patient safety and regulatory compliance. Data includes PHI (HIPAA), clinical trial data, and manufacturing records subject to inspection.

Typical Use Cases:
• Clinical trial protocol analysis and summarization
• Regulatory submission document generation (CTD/eCTD)
• Pharmacovigilance case report processing
• Quality deviation investigation support
• Manufacturing batch record review assistance
• Scientific literature search for medical affairs

> DOMINANT DECISION AXES (Weighted)

1. GOVERNANCE / AUDITABILITY (Critical — 98% Weight)

Why Dominant: FDA 21 CFR Part 11 mandates electronic record integrity, audit trails, and validation. Any system that generates or processes regulatory data must be validated (IQ/OQ/PQ). Lack of audit trail = non-compliance = potential Warning Letter or consent decree.

Implication: LLM system must be treated as a validated computerized system. On-premise gives you control over validation documentation. API vendors rarely provide validation support packages.

2. DATA LOCALITY / PRIVACY (Critical — 95% Weight)

Why Dominant: PHI under HIPAA requires Business Associate Agreements (BAA). Clinical trial data often subject to confidentiality agreements. EU GDPR adds data residency constraints. Unauthorized disclosure = civil penalties + criminal liability.

Implication: API vendors must sign BAAs and prove HIPAA compliance. On-premise eliminates third-party risk but requires internal HIPAA controls.

3. OPERATIONAL COMPLEXITY (High — 75% Weight)

Why Dominant: Validation lifecycle requires strict change control. Every model update = revalidation (or documented risk assessment under change control). Ops must be GxP-compliant (SOPs, training records, deviation handling).

Implication: On-premise ops must follow validated procedures. API models updating without notice create validation nightmares. Frozen model versions may be required.

4. LATENCY CONTROL (Moderate — 40% Weight)

Why Considered: Most GxP use cases are human-in-the-loop (document review, Q&A). Sub-second latency not typically required. However, batch processing (e.g., 1000 case reports) benefits from predictability.

Implication: API latency variability is tolerable if within validated bounds (e.g., < 5 sec P99). On-premise offers more control but not always necessary for latency alone.

5. COST PREDICTABILITY (Moderate — 50% Weight)

Why Considered: Regulatory compliance budgets are significant but finite. Budget predictability helps long-term planning for validation maintenance and revalidation cycles.

Implication: On-premise CapEx can be amortized. API costs are easier to justify initially but may escalate. Validation costs (IQ/OQ/PQ) apply regardless of deployment model.

> COMMON FAILURE MODES

1. Unvalidated System Use

Scenario: LLM deployed in production without IQ/OQ/PQ. Used to generate regulatory submissions or batch records.
Consequence: FDA Form 483 observation, Warning Letter, product recalls if data integrity questioned.
Mitigation: Treat LLM as GxP-critical system from day 1. Perform validation before production use. Maintain validation master file.

2. Uncontrolled Model Updates

Scenario: API vendor updates model version without notice. Output format changes. Validation basis invalidated.
Consequence: System out of validated state. Must halt use until revalidation. Delays to submissions/operations.
Mitigation: Negotiate frozen model versions in contract, or implement on-premise with strict version control and change management.

3. PHI/PII Exposure

Scenario: LLM processes patient data without adequate de-identification. Data sent to API without BAA. HIPAA breach occurs.
Consequence: HHS OCR investigation, civil penalties ($100-$50K per record), mandatory breach notification, reputational damage.
Mitigation: Verify BAA in place before API use. Implement de-identification if required. Conduct privacy impact assessment.

4. Audit Trail Gaps

Scenario: LLM logs do not capture user ID, timestamp, or action details required by Part 11. Auditor cannot trace who generated what output.
Consequence: Data integrity concerns, inspection findings, product disposition challenges.
Mitigation: Design audit logging per Part 11 requirements. Include user authentication, prompt/response capture, timestamp (UTC), system ID.

> WHAT TO MEASURE / VERIFY

Pre-Deployment Verification Checklist

□ Regulatory Validation

  • Validation plan approved (defines IQ/OQ/PQ scope)
  • User requirements specification (URS) documents intended use
  • Risk assessment completed (FMEA or equivalent)
  • Traceability matrix links requirements to test cases
  • Validation report signed off by Quality Assurance

□ Data Privacy & Security

  • BAA executed if using API vendor (HIPAA)
  • Data classification performed (PHI, PII, confidential)
  • Encryption at rest and in transit verified
  • Access controls implemented (role-based, MFA)
  • Privacy impact assessment documented

□ Change Control & Audit Trail

  • Change control SOP updated to include AI systems
  • Audit trail captures: user, timestamp, action, data
  • Audit log review procedure defined (frequency, responsibility)
  • Model versioning tracked in configuration management
  • Electronic signature capability if generating records

□ Operational Procedures

  • Standard Operating Procedures (SOPs) written
  • User training completed and documented
  • Incident/deviation handling process defined
  • Periodic review schedule established (e.g., annual)
  • Disaster recovery / business continuity plan includes LLM
> RELEVANT REFERENCE ARCHITECTURES

Based on the dominant constraints in this scenario, the following architectural patterns are most relevant:

  • Validated Isolated Inference — On-premise with strict change control. Full validation documentation. See Architectures →
  • RAG with GxP Document Corpus — Embeddings and vector DB must be validated. Version control critical. See Architectures →
  • Hybrid with Frozen API Versions — Only if vendor provides validation support package and frozen model contract. Compare Models →
> CONSTRAINT-BASED DECISION GUIDANCE

This is not a recommendation. Based on the constraints typical of this scenario:

On-Premise Only is the most validation-friendly when:
• Full control over model versioning required
• Validation documentation must be comprehensive
• Change control process is already mature
• Data cannot leave validated environment (no BAA available)

Hybrid or API-Only may be viable when:
• Vendor provides validation support package (IQ/OQ/PQ templates)
• Frozen model version guaranteed in contract (no auto-updates)
• BAA executed and vendor is HIPAA-compliant (if PHI involved)
• Risk assessment concludes vendor reliability is acceptable
• Use case is non-GxP-critical (e.g., literature search only)

API-Only is high-risk when:
• Vendor cannot provide validation documentation
• Model updates occur without customer control
• Audit trail does not meet Part 11 requirements
• No BAA available for PHI use cases
• System generates or modifies GxP records directly

→ Your Quality Assurance and Regulatory Affairs teams must approve the validation approach. This analysis is informational only.

DECISION TOOLS FOR THIS SCENARIO

Hardware Matrix → Architecture Fit Tool → Pre-Deployment Checklists → Ask Mode →
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