Salesforce: Beware of Hidden AI Costs

Gartner is warning Salesforce customers that enterprise agreements with capped spending on AI and data platforms may not be renewed under the same conditions. This means that, in the future, predicting costs and evaluating the real value of these solutions will become a challenge.

The difficulty in estimating long-term costs is a common problem in the adoption of AI services, especially in cloud environments. Companies often find themselves having to renegotiate contracts, with potentially significant price increases.

For those evaluating on-premise deployments, there are trade-offs to consider. AI-RADAR offers analytical frameworks on /llm-onpremise to evaluate these aspects.